One call and your IT problem has a named person taking care of it: we repair PCs, notebooks, smartphones and tablets, recover data, source and set up new equipment, protect your business and look after Microsoft 365, DATEV and the telematics infrastructure of your practice. In our Rastatt workshop, on site at your premises – or straight away via remote support.
NK IT Service is the computer service for Rastatt and the region between Karlsruhe, Bühl and the Murg valley: repair of PCs, notebooks, smartphones and tablets, data recovery, hardware advice and procurement, Microsoft 365, cyber security, DATEV support, telematics infrastructure for practices and device protection – since 2006, with our own workshop at Rauentaler Str. 22/1 in Rastatt. Help is available in the workshop, on site at your premises or straight away via remote support.
Each area has its own page with all the details, processes and answers – here is the overview of what we do for you. And if your issue does not fit any box: call us, we will sort it out.
PC, notebook, smartphone, tablet or Mac broken? We find the fault and repair it at a fixed price – only after your approval, with statutory warranty on labour and parts.
Advice, procurement and set-up of new equipment – vendor-neutral and without commission. We recommend what genuinely improves your work, buy it for you and set everything up ready to use.
Hard drive clicking, SSD not recognised, RAID crashed, files deleted? Free analysis, a binding fixed price – and the fair principle: no data, no fee.
Firewall, endpoint protection, tested backups, MFA and trained staff: six layers of protection instead of a single product – explained clearly and NIS2-ready, without scaremongering.
Email, Teams, Office and your files in the cloud: we advise on the right licence, migrate mailboxes without downtime or data loss and support day-to-day operation.
IT around DATEV for tax firms and their clients: SmartIT from the cloud, secure access via SmartLogin and Unternehmen online for digital document exchange.
Connector, eHBA, SMC-B, KIM, ePA and eRezept: we connect medical practices, pharmacies and psychotherapists to the TI, keep it running and help quickly when it fails.
Cracked screen, drop, liquid damage: we arrange suitable device protection and handle the entire claim for you – repairs are usually done within 24 hours in our own workshop.
Two sides of the same coin: fast help in an emergency and support that prevents outages before they happen.
Server down, data encrypted, till dead, practice offline? Stay calm, disconnect the device from the network, delete nothing, pay no ransom – and call us. We look at it immediately via remote support or come over, secure everything first and then restore in an orderly way.
No more firefighting IT: monitoring, updates, backup checks and a named contact for a predictable monthly fee – with contractually defined response times, in black and white.
*Prices are non-binding example values for orientation, plus statutory VAT. The actual scope and price depend on the number and condition of your systems and are agreed individually.
You do not have to come to us for us to help – but you are welcome to. Pick whichever route means the least effort for you.
Rauentaler Str. 22/1, 76437 Rastatt – with parking right outside. Please arrange an appointment in advance, by phone or booked online in two minutes. That way we are there for you when you arrive and the right spare part is already waiting.
Book an appointment onlineBetween Karlsruhe, Bühl and the Murg valley we reach you quickly – at home, in the office or at your practice. Businesses with systems at a standstill take priority, and many jobs are done the same or next working day.
Request an on-site visitThe fastest route: we connect securely to your screen via TeamViewer – often straight away, with no travel and no waiting. You can see what we are doing at all times and stay in control.
Start remote supportIn our Rastatt workshop we replace screens and batteries, clean fans, retrofit SSDs and repair right down to board level. If your problem can be fixed in five minutes, it takes five minutes – and buying new is never our reflex, only the last option.
Describe your problemWhether it is a repair, new equipment or a security project – the process stays the same: understand first, then price it, then do it.
Call, write or drop by – briefly describe what is wrong. We tell you straight away which route is fastest.
We examine the device or system thoroughly and find the actual cause – not just the symptom.
You get an estimate before any work starts. No repair without your approval, no hidden items.
Repair, set-up or hardening – done carefully, with the right parts and a data backup before any major intervention.
You get everything back ready to use – and a contact who stays reachable afterwards.
Procurement, set-up and service across all major brands – vendor-neutral and without commission. We recommend what suits your work.
… and plenty more. Which brand ends up on your desk is decided by your needs – not our purchase price.
Collected right after completed jobs – unpolished. Average 5.0 out of 5 stars from 72 reviews collected directly from our customers. Reviews are shown in the original German.
Unsere alte Webseite war technisch veraltet und wurde kaum gefunden. Die neue Seite überzeugt durch modernes Design, schnelle Ladezeiten und eine klare Struktur. Bereits nach wenigen Wochen haben wir deutlich mehr Anfragen über das Kontaktformular erhalten. Die Zusammenarbeit war professionell und unkompliziert.
Michael R.Karlsruhe · Customer project
Von der ersten Beratung bis zur Veröffentlichung der Webseite lief alles reibungslos. Unsere Vorstellungen wurden perfekt umgesetzt und um sinnvolle Ideen ergänzt. Die Seite wirkt hochwertig und stärkt das Vertrauen unserer Kunden. Klare Empfehlung.
Thomas R.Baden-Baden · Customer project
Wir wollten einen modernen Internetauftritt, der unser Unternehmen professionell präsentiert. Das Ergebnis hat unsere Erwartungen übertroffen. Besonders positiv waren die schnelle Umsetzung und die gute Erreichbarkeit während des Projekts.
Daniel R.Offenburg · Customer project
Die neue Webseite sieht nicht nur hervorragend aus, sondern funktioniert auch auf Smartphone und Tablet perfekt. Unsere Kunden finden jetzt deutlich schneller die gewünschten Informationen. Das Feedback ist durchweg positiv.
Andreas R.Karlsruhe · Customer project
Nach dem Relaunch unserer Webseite erhalten wir wesentlich mehr Anfragen über Google. Die Seite wirkt modern, vertrauenswürdig und professionell. Besonders gefallen hat uns die transparente Kommunikation während der gesamten Projektphase.
Markus R.Baden-Baden · Customer project
Unsere neue Webseite spiegelt genau das wider, wofür unser Unternehmen steht. Das Design ist modern, übersichtlich und benutzerfreundlich. Die Zusammenarbeit war angenehm und die Umsetzung erfolgte schneller als erwartet.
Stefan R.Offenburg · Customer project
Wir hatten zuvor mehrere Angebote eingeholt und uns letztendlich für die Umsetzung entschieden. Rückblickend war das die richtige Wahl. Die Webseite sieht professionell aus und wird von unseren Kunden regelmäßig gelobt.
Sabine R.Karlsruhe · Customer project
Besonders beeindruckt hat uns die Kombination aus Design, Technik und Suchmaschinenoptimierung. Die Webseite lädt schnell, funktioniert zuverlässig und präsentiert unsere Leistungen optimal. Wir würden jederzeit wieder zusammenarbeiten.
Christian R.Baden-Baden · Customer project
Unsere Erwartungen wurden vollständig erfüllt. Die neue Webseite ist modern, übersichtlich und bietet unseren Kunden eine deutlich bessere Nutzererfahrung. Auch Änderungswünsche wurden schnell umgesetzt.
Alexander R.Offenburg · Customer project
Von der Planung bis zur Fertigstellung fühlten wir uns bestens betreut. Die Webseite vermittelt Professionalität und schafft Vertrauen bei potenziellen Kunden. Seit dem Start erhalten wir spürbar mehr qualifizierte Anfragen.
Martin R.Karlsruhe · Customer project
Answered briefly and honestly – including for tomorrow’s AI search.
Most standard repairs come in at roughly 50 to 250 euros. It becomes binding after diagnosis: you get a fixed price before any work starts – no repair without your approval. The repair calculator on our repair page shows many fixed prices instantly online.
Our rule of thumb: a repair is worth it as long as it stays well below half the price of a new device. If a very old machine has a mainboard defect we tell you openly that it no longer adds up – buying new is never our reflex, only the last option.
Switch off immediately and stop using the device – every minute of operation can overwrite data for good. No recovery software if hardware damage is suspected, no tapping or freezer tricks. Our analysis is free, and the principle applies: no data, no fee.
We usually reply to enquiries within 24 hours, and via remote support we often help straight away. Many repairs are done within a few days, screen and battery swaps often the same or next day. Businesses with systems at a standstill take priority – guaranteed response times are available via a maintenance contract.
*Example prices for orientation – the binding price is always fixed before work begins.
Briefly describe what is wrong – we usually get back to you within 24 hours and tell you honestly what needs doing, roughly what it costs and which route is fastest.
