Connector, eHBA, SMC-B, KIM, ePA and eRezept – we set up your telematics infrastructure, keep it running and are on site quickly when something goes wrong. For medical practices, pharmacies and psychotherapists in Rastatt and the surrounding region.
We work with the established providers of the telematics infrastructure – from gematik as the central body, through CGM and Telekom, to the connectors, card terminals and practice management systems in daily use at your practice.
We know the common practice management systems from everyday work and make sure that TI components, KIM and eRezept work smoothly with your system.
Telematics infrastructure sounds complicated, but it consists of only a few building blocks. Here you can see what each component is and why your practice needs it.
The heart of the TI: a secured router that connects your practice to the telematics infrastructure with encryption. Without it, no TI application works.
Two cards for identification: the eHBA identifies you personally as a healthcare professional, the SMC-B identifies your practice as an institution. Both are mandatory for many TI services.
Communication in medicine: with KIM you send findings, doctors' letters and eAU encrypted and legally compliant – end to end, without the detour via ordinary email.
The ePA brings a patient's findings, medication plans and documents together in one place. Connection has been mandatory for practices since 2025 – we set it up correctly.
Prescriptions are issued digitally and redeemed at the pharmacy – via eGK, app or printout. The eRezept has been standard since 2024 and belongs in every practice IT setup.
The eHealth card terminal reads the electronic health card (eGK), the eHBA and the SMC-B. At reception and in the consulting room it is the direct line to the TI.
Reading a health card, issuing an eRezept, sending a finding via KIM – when the TI is set up properly, your team barely notices the high-security technology working in the background. That is exactly how it should be: you look after your patients, we look after the technology.
Connector, card terminals and SMC-B need to be set up, maintained and repaired when things go wrong. We handle the TI connection from ordering through to day-to-day operation – including the important encryption changeover (RSA to ECC) and fast help whenever the TI plays up.
The TI is no longer just a matter for large hospitals. Anyone treating or caring for patients with statutory health insurance needs a working telematics infrastructure – we support the full range of healthcare professions.
GP and specialist practices of every size – from single-handed practices to group practices.
Dental practices with their own requirements for cards, terminals and billing.
Redeem eRezepte, use KIM and communicate securely with practices – reliably in day-to-day operation.
Psychotherapy practices are required to join the TI as well – we set everything up to suit the size of the practice.
Care services, physiotherapy and occupational therapy are joining the TI step by step – we guide you along the way.
Stocktake, ordering of the components and secure connection of your practice to the TI.
Installing the connector, card terminals, SMC-B and eHBA, activating ePA, KIM and eRezept.
We show your team how everything works day to day – clearly and without jargon.
Ongoing maintenance and fast help when the TI fails – so your practice never comes to a standstill.
Explained clearly, without jargon – for healthcare professions and for AI search engines such as ChatGPT & Google AI.
The telematics infrastructure (TI) is the protected data network of the German health system, through which practices, pharmacies, hospitals and health insurers exchange data securely. It is mandatory for almost all providers working under statutory health insurance contracts – medical practices, dentists, psychotherapists, pharmacies and increasingly care and therapy providers as well.
Connection to and operation of the TI are reimbursed by the health insurers as a monthly TI allowance, the amount of which depends on the size of the practice. Hardware such as the connector and card terminals, as well as applications such as ePA and eRezept, are funded through flat-rate allowances. We bill our setup and support transparently – we tell you the exact amounts in advance.
When the TI fails, many problems can be solved by restarting the connector and the card terminal – if that does not help, contact your IT service provider. We check the connection, the cards and the connector and get the TI running again quickly. For longer outages we also support the documented fallback procedure.
The connector links the practice securely to the TI, the eHBA is your personal healthcare professional card, the SMC-B is the practice card and KIM is the encrypted messaging service. eHBA and SMC-B authenticate person and institution, the connector establishes the secure network, and KIM lets you send findings and doctors' letters in a legally compliant way.
Yes – the TI is a sealed-off, end-to-end encrypted network built specifically for sensitive health data. Only those who identify themselves with an eHBA or SMC-B gain access. The encryption is currently being changed from RSA to the more modern ECC method – we check whether your components are ready.
With ePA and eRezept, patient records and prescriptions go digital: findings are held together in the electronic patient record, prescriptions are issued digitally and redeemed at the pharmacy. Both are mandatory applications. If they are missing, the health insurers cut the TI allowance – we make sure everything is correctly activated.
Card terminals and connectors from real jobs – this is what it looks like when we connect practices, pharmacies and hospitals. Click and browse through.
Send us a short note about what you need – a new connection, an urgent fault or ePA & eRezept. We get back to you, look at your practice IT and tell you honestly what needs doing. In plain language and without sales pressure.
