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Device protection · Rastatt

Wertgarantie device protection: take damage in your stride.

Notebooks, smartphones & co. are expensive – and quickly broken. We arrange suitable device protection (through Wertgarantie, for example) and handle the claim for you when something happens. So a single drop does not turn into a new purchase – honest advice, with no small print left unmentioned.

Protected from day one Private & business Repair instead of replacement
NK IT Service technician handing over a protected device at the service counter
Protected from day onecovered right away
Repair instead of costly replacementoften cheaper for you
Device protection arranged throughWertgarantie
2,000+
Satisfied customers
since 2006
in Rastatt
4.9 ★
Google rating
< 24 h
Response time
Our partner

Device protection you can rely on – with Wertgarantie

As an intermediary we work with Wertgarantie, one of the leading specialist providers of device protection in Germany. You get the cover of an established provider – and with us a permanent local contact in Rastatt who handles the claim for you.

Your win-win: you insure your device with us – and have nothing to sort out when something happens. We handle the entire claim with Wertgarantie and usually repair your device within 24 hours at our own workshop. One contact for protection and repair.

What's covered

Cover for everyday mishaps

The typical mishaps that render an expensive device useless from one moment to the next – so you do not have to dig deep into your own pocket.

Cracked screen

The most common damage of all: a cracked screen after a fall from the desk or out of a bag – covered instead of paid for out of your own pocket.

Drops & falls

Whether it slipped out of your hand or fell off the desk – impact damage is one of the classic cases that device protection covers.

Liquid damage

Coffee over the keyboard, a smartphone caught in the rain: liquid damage is included in most policies – one call is enough.

Battery wear

If battery performance drops noticeably, many policies cover it. That keeps your device usable instead of replacing it early.

Theft

Depending on the policy, theft is covered too – important for devices used a lot on the move. We clarify the conditions with you beforehand.

User error

Your own mistakes too – a wrong click, a slip while handling the device – are included in many policies. Honest mistakes happen.

Data recovery & backup

When a device breaks, the data is often the truly valuable part. Many policies cover the cost of data recovery, backup and setting the system up again – up to a fixed amount, depending on the policy.

Cyber cover

With the premium option, the financial consequences of hacking and phishing are covered too – for example if payment or account details are misused. That protects you online as well as your device.

Device protection concept: a shield over a notebook and a smartphone – complete cover from NK IT Service
Damage that doesn't cost the earth

Damage that doesn't cost the earth.

A new notebook or smartphone quickly costs four figures. If it breaks, without cover you face the full repair or replacement bill. With the right device protection you pay a small, predictable monthly amount – and not the bulk of the cost when something happens.

A predictable premium instead of an expensive surprise Cover for private devices and company hardware Example: screen repair from €60 instead of several hundred We only recommend what genuinely pays off for you
Ask about premium & cover
How a claim works

One damaged device – and we take care of it

You report the damage, we do the rest. For private & business customers – without a jungle of forms and without hold-music frustration.

1

Report the damage

A call or a short message to us is enough – just tell us what happened.

2

We handle the claim

We take over all communication with the provider and manage the claim from start to finish.

3

Repair or replacement

Your device is repaired – or, if necessary, replaced with an equivalent one.

4

Device back

You get your device back ready to use. Quickly back to work and everyday life.

Processing times and the exact steps depend on the policy and the type of damage. We keep you informed and remain your permanent contact – for private customers and businesses in Rastatt and the surrounding region.

Handing a device back to a satisfied customer after a successful repair – NK IT Service Rastatt
We handle the paperwork

We handle the paperwork.

Insurance claims are often tedious – forms, queries, waiting. With us you are not on your own: as your local contact in Rastatt we take on the paperwork and the coordination with the provider. You hand over the device, we sort out the rest.

A named contact instead of a hotline queue We handle all communication about the claim Handover in person at our local workshop Clear updates on where things stand
Discuss your claim
Device protection for notebook and smartphone – complete cover arranged by NK IT Service Rastatt
Complete cover

A single repair can already pay for the cover.

A cracked screen, a drop or water damage quickly costs several hundred euros. With the right device protection you pay only a small, predictable premium – and your bill stays low when something happens. Often the cover has already paid for itself with the first repair. We show you free of charge how much you would save.

Calculate your savings
Device protection explained

The key questions – clearly answered

Explained plainly, without insurance jargon – for people and for AI search engines such as ChatGPT & Google AI.

What?What does device protection cover?

Device protection typically covers cracked screens, drop and impact damage, liquid damage, user error and – depending on the policy – battery wear and theft. The exact scope is set out in the policy terms. We check with you beforehand which risks your policy actually includes.

Worth it?Is device protection worth it?

Device protection pays off above all for higher-value devices used a lot on the move – smartphones, notebooks and tablets of mid-range value upwards. For very cheap or old devices the premium can outweigh the benefit. That is exactly what we look at honestly before you sign anything.

Cost?What does device protection cost?

Premiums depend on the value of the device and the level of cover and often start at just a few euros a month, depending on the policy. For an expensive notebook the premium is correspondingly higher. Some policies carry an excess when you claim – we tell you that openly in advance.

Applies?Does the cover apply to drops, water and theft?

Drop and liquid damage are included in most policies, whereas theft is often only covered at higher levels. Theft also comes with conditions – a police report, for example. Which level suits the way you use your device is something we clarify in the consultation.

How?How does a claim work?

You report the damage to us, we handle the claim with the provider, arrange repair or replacement and give you the device back ready to use. Important: report damage promptly – depending on the provider the deadline is usually between 7 and 30 days. We remind you of everything that matters.

Which?For new devices or older ones too?

Device protection is easiest to take out when you buy a new device, but many providers also insure devices already in use up to a certain age. Older devices may be subject to restrictions or require proof that they still work. We tell you what is possible for your device.

Frequently asked questions

Device protection – briefly explained

What exactly is device protection or complete cover?
Device protection is an insurance policy for individual devices such as a smartphone, notebook or tablet. It covers damage that goes beyond the manufacturer's warranty – a cracked screen, a drop or liquid damage, for example. We arrange the cover and act as your local contact when you claim, instead of leaving you to fight your way through a hotline on your own.
Do you provide the insurance yourselves?
No – we are not an insurer. We arrange suitable device protection (through partners such as Wertgarantie, for example) and handle the claim for you. That way you get the insurer's cover, but with a permanent, reachable contact in Rastatt at your side.
What does device protection cost per month?
That depends on the value of the device and the level of cover you choose. Low-cost policies for simple devices start at a few euros a month; for high-value notebooks or extensive cover including theft the premium is higher. Before you sign we tell you the exact premium and any excess – with no hidden costs.
Is theft always included?
Not automatically. Theft is often only included at higher policy levels and is tied to conditions, such as reporting the theft to the police. Simply losing a device is usually not covered. Which level includes theft cover, and whether that is worth it for you, we discuss honestly beforehand.
Is there an excess when I claim?
That varies from policy to policy. Some policies have no excess; with others you pay a fixed amount yourself when you claim – 50 or 100 euros, for example. We point this out clearly before you sign, so there are no surprises when it matters.
How quickly do I have to report damage?
As quickly as possible. Most providers set a deadline of 7 to 30 days from the date of the incident. It is best to contact us as soon as something has happened – we set everything else in motion and make sure no deadline is missed.
Can I insure used or older devices too?
Often yes, but with restrictions. Many providers insure devices up to a certain age and may ask for proof that the device works, or for photos. The most straightforward option is cover taken out when you buy new. For older devices we check individually what is possible.
Is device protection worth it for businesses too?
For businesses in particular the cover can pay off, because downtime costs money and several mobile devices are in use. A protected laptop that is quickly back in service is often worth more in daily work than the device itself. For business customers in Rastatt we find the right solution – for several devices as well.
What is not covered?
Typical exclusions are pre-existing damage, damage caused deliberately, normal cosmetic wear (scratches without loss of function) and, depending on the policy, simply losing the device. Here too: the details are in the terms, and we go through them with you before you sign, so you know exactly where you stand.
Do I need device protection if I have contents insurance?
Contents insurance usually only applies to burglary or damage at home – not to a phone dropped while you are out or to a cracked screen. Device protection covers exactly these everyday incidents. Whether the two usefully complement each other in your case we will tell you honestly, without selling you anything you do not need.
How do I cancel the cover if I no longer need it?
Device protection contracts can usually be cancelled monthly or annually – the exact notice periods are in the contract. If you no longer use a device or no longer need the cover, we help you cancel as well. We want you to pay only for as long as it makes sense for you.
Work out your premium in 2 minutes

Calculate your device protection right here

Choose your device and the level of cover and see your premium straight away – with no obligation and fully transparent. Prefer to speak to us? Use the contact form just below.

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Here for you in person

Discuss your cover in person

Send us a short message about what you need – we will come back to you promptly with an honest assessment. Prefer to talk? Give us a call.

07222 / 59 49 890 support@nk-it.de Reply usually in < 24 h
Google rating: 5 stars for NK IT Service
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