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DATEV IT support · Rastatt

DATEV support: DATEV that simply works.

We look after the IT around DATEV – for tax advisers and their clients. SmartIT from the cloud, secure access via SmartLogin and DATEV Unternehmen online for exchanging documents digitally. So you can concentrate on the figures instead of the technology.

Advice is free and without obligation – you decide in your own time.

  • Practice & clientDocuments travel digitally from the client to the practice
  • Securely encryptedDocument exchange protected end to end
  • On site in RastattA personal contact who is close by
2,000+
Satisfied customers
since 2006
in Rastatt
4.9 ★
Google rating
< 24 h
Response time
DATEV services

Everything your DATEV IT needs

From setup and secure access through to ongoing maintenance – we look after the technology so that DATEV runs reliably in the practice and at the client.

Setting up DATEV workstations

We set up your DATEV workstation properly – installed, configured and ready to use, without you having to deal with the technology.

  • Installation & configuration
  • Connection to the data centre
  • Setup for multiple workstations

SmartIT from the cloud

We connect your practice to DATEV SmartIT and look after day-to-day operation – DATEV comes from the data centre, with no server of your own, less maintenance and always up to date.

  • DATEV software from the cloud
  • No server of your own needed
  • Updated automatically

SmartLogin – secure access

We set up secure access via SmartLogin and keep it running – you sign in conveniently with an app and a QR code instead of a card or a USB stick, which also protects better against cyber attacks.

  • Sign in with an app
  • No more USB stick needed
  • Protection against cyber attacks

Unternehmen online for clients

We get DATEV Unternehmen online running at your clients – uploading and scanning documents and passing them to the practice digitally.

  • Setup at the client
  • Document upload & scanning
  • Training for staff

Updates & maintenance

We keep DATEV and the system current, install updates and make sure everything runs without disruption – in the background, with no effort for you.

  • Installing DATEV updates
  • Keeping the system current
  • Ongoing monitoring

Backup

Client data is sensitive. We set up reliable backups and check regularly that everything really can be restored when it matters.

  • Automatic backups
  • Regular checks
  • Fast restore

Interfaces & document transfer

So that documents and data move smoothly from the client to the practice, we set up the right interfaces and transfer routes.

  • Document & data transfer
  • Setting up interfaces
  • Clean data handover

Support for practice & client

You have one permanent contact for every IT question around DATEV – quick to reach, personal and close by in Rastatt.

  • One permanent contact
  • Fast help on site
  • For your clients too
A tidy DATEV workstation in a tax practice – supported by NK IT Service Rastatt
Practice IT

IT that keeps the practice running – instead of slowing it down.

In a tax practice every minute counts, especially in the busy season. IT that is slow or constantly playing up costs time and patience. We make sure DATEV, printers, email and the network work together smoothly – with SmartIT from the cloud often without a server of your own at all.

Fast, stable access to DATEV SmartIT from the DATEV data centre Updates & maintenance in the background One contact for everything
Have your practice IT checked
Working together

How practice & client work together

With DATEV Unternehmen online, documents arrive digitally in the practice – no folders shuttling back and forth, no courier runs, no searching.

Digital documents instead of shuttled folders

The client scans or uploads documents – they reach the practice digitally straight away. The monthly trip with the folder is no longer needed.

Up to date at all times

Both sides see the same status – which documents have arrived and what has already been processed. No more chasing by phone.

Fewer queries

Clear documents, automatically recognised data and a shared status mean fewer questions – which saves time on both sides.

Secure transfer

Transfer runs encrypted through the DATEV data centre. Sensitive data stays protected – with no email attachments at all.

Documents scanned in digitally instead of collected in a folder – DATEV Unternehmen online
Unternehmen online

An end to the folder that shuttles back and forth.

Collecting invoices, filing them in a folder, taking them to the practice – those days are over. With DATEV Unternehmen online you simply scan or photograph a document and it is with your tax adviser immediately. The key data is recognised automatically. We set everything up and show your team how it works.

Scan documents instead of collecting them Automatic data recognition Works for small businesses too Setup & training included
Set up document transfer
How we work

How we approach your DATEV IT

Structured, personal and free of jargon – you always know what is happening.

1

Taking stock

We look at your current IT and how you use DATEV – in the practice and at the client.

2

Advice

Cloud with SmartIT or local? We give an honest recommendation on what suits you.

3

Setup

Workstations, SmartLogin and Unternehmen online set up properly.

4

Training

We show your team and your clients how everything works.

5

Support

Updates, backups and fast help – continuously in the background.

DATEV knowledge

The key questions – answered clearly

Explained in plain language, free of jargon – for practices, clients and for AI search engines such as ChatGPT & Google AI.

What?What is DATEV Unternehmen online?

DATEV Unternehmen online is a platform that businesses use to exchange their documents and data digitally with their tax practice. The client uploads or scans invoices, bank statements and payroll documents – the practice accesses them directly. It is not an accounting program itself, but the digital bridge between client and practice.

What?What is DATEV SmartIT?

DATEV SmartIT provides the DATEV software directly from the DATEV data centre – in other words, from the cloud. The practice no longer needs a server of its own, always works with the current version and saves on many IT purchases and maintenance tasks. The solution is aimed above all at small and medium-sized practices.

What?What is DATEV SmartLogin?

DATEV SmartLogin is a secure sign-in method using an app and a QR code instead of a card or a USB stick. You simply scan a QR code with your smartphone and you are signed in – to DATEV Unternehmen online, for example. That is more convenient day to day and at the same time protects better against cyber attacks.

Do I need?Do I need IT knowledge of my own?

No. You do not have to be an IT expert – that is exactly what we are here for. We take care of setup, updates and maintenance and show your team in a short training session how the day-to-day work runs. Uploading a document is then as simple as sending an email with an attachment.

How secure?How secure is my data?

The data is stored encrypted in the DATEV data centre in Germany and is transferred securely. Together with a secure sign-in via SmartLogin, your client data is far better protected than documents sent by email or carried on a USB stick. We also set up backups so that nothing is lost if the worst happens.

Who?Does this work for small businesses too?

Yes. DATEV Unternehmen online is worthwhile for small businesses, sole traders and freelancers too. Even with only a few documents a month, the digital route saves time and journeys. Getting started is manageable, and we set everything up to suit your size – without over-engineering it.

Common questions

DATEV IT – briefly explained

What does setting up and supporting DATEV IT cost?
That depends on how many workstations and clients are involved and on whether you use SmartIT from the cloud or work locally. We start with free advice and a clear quote. As a guide: the initial setup of one workstation, or of Unternehmen online at a client, is often in the low hundreds of euros, and ongoing support is available as a monthly flat rate. You pay transparently and with no hidden costs.
Do you also handle the licences directly from DATEV?
As a rule the practice or the business obtains the DATEV software and cloud services directly from DATEV. We look after the IT around it: setup, connection, secure access, maintenance and training. Which DATEV components you actually need is something we work out together when we advise you – honestly and without pushing anything on you.
Do I need a server of my own for DATEV?
Not necessarily. With DATEV SmartIT the DATEV software runs from the DATEV data centre – without a server of your own, with less maintenance and always up to date. For many small and medium-sized practices that is the simplest and most economical solution. We assess honestly whether cloud or local makes more sense for you.
How does document exchange with Unternehmen online actually work?
Your client scans or photographs documents and uploads them to DATEV Unternehmen online, or forwards emailed invoices straight there. The key data such as date, invoice number and amount is recognised automatically. The practice sees the documents immediately and can process them – entirely without paper folders.
Do my clients need training for this?
A short introduction is usually enough. Uploading documents is deliberately kept simple. We set up Unternehmen online at the client and show the team in a brief training session how documents are captured and passed on. If questions come up later, we remain available – to your clients directly as well.
What happens to our existing paper documents?
You can switch to the digital route at any time without losing anything you already have. From the start, current documents are captured digitally, while older records stay as they are. If you wish, existing documents can be digitised step by step – we advise on what is worth the effort.
How quickly can we reach you if there is a problem?
You have one permanent contact based in Rastatt, close by. We normally respond to enquiries within 24 hours, and faster in urgent cases. Many problems we solve immediately by remote support, and if needed we come to the practice in person.
Is SmartLogin really more secure than the DATEV card?
SmartLogin replaces the card and the USB stick with a sign-in using an app and a QR code. That is not only more convenient, it is also regarded as very secure and protects well against cyber attacks, because no card can be lost or copied. For many applications such as Unternehmen online, SmartLogin is now the recommended route.
Does DATEV IT work from home as well?
Yes. With SmartIT from the cloud in particular you can work from anywhere – in the office, at home or at a client. Access is secured with SmartLogin. We set access up so that it is convenient and protected at the same time, and advise you on the right security settings.
Do you also support general practice IT without any DATEV topics?
Of course. Alongside DATEV we look after your practice IT as a whole: workstations, network, printers, email, Microsoft 365 and IT security. That gives you one contact for everything – which saves coordination and time. Just talk to us about what you specifically need.
Free DATEV consultation

Ready for DATEV IT that just works?

Send us a short note about what you need – a DATEV workstation, Unternehmen online for your clients or your entire practice IT. Our advice is free, easy to follow and free of sales pressure.

07222 / 59 49 890 support@nk-it.de Reply usually in < 24 h
Google rating: 5 stars for NK IT Service
ProvenExpert: 4.90 out of 5 – VERY GOOD